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IDrive vs CrashPlan Comparison

Data backup services have become an essential part of personal and business digital ecosystems. In a world where data is more valuable than oil, the safety, security, and accessibility of your data are paramount. Two of the most popular cloud-based backup services are iDrive and CrashPlan. Let’s dig in to see how these two platforms stack up against each other.

Features and Functionality


iDrive offers a comprehensive suite of features suitable for both personal and business use. Its service provides an array of features such as continuous backup, true archiving, and versioning. It allows users to back up an unlimited number of devices to a single account, which is a major advantage for businesses and households with multiple devices.

iDrive also supports hybrid backup, enabling users to back up data on the cloud and a local device simultaneously. The cloud backup supports multiple device types, including PCs, Macs, iOS, and Android devices. Moreover, iDrive’s snapshot feature allows users to restore their system to a previous state, which is invaluable in case of a ransomware attack.

IDrive Backup Completion


CrashPlan, on the other hand, is primarily targeted at small businesses. One of its primary advantages is the unlimited cloud storage it offers for a single device per user. It provides continuous, minute-by-minute backups, ensuring that all changes are saved immediately. CrashPlan also offers versioning with no restriction on file versions’ age or number, a notable feature for businesses that need to retain all versions of their documents.

CrashPlan provides robust security with 256-bit AES data encryption at rest and a 128-bit SSL connection for data transmission. Like iDrive, it also provides a restore-to-date feature to combat potential ransomware attacks.

User Experience and Support


iDrive has an intuitive, user-friendly interface, suitable for both tech-savvy users and beginners. It allows users to manage backups and adjust settings easily. The mobile app experience is equally fluid, ensuring you can access your files on the go.

iDrive provides 24/7 customer support through live chat, phone, and email. Its website also has a comprehensive knowledge base to guide users through common issues and procedures.

IDrive Support Request Ticketing System


CrashPlan offers a clean, straightforward interface, although some users may find it less intuitive than iDrive. It supports a wide array of platforms, including Linux, which iDrive doesn’t support.

As for customer support, CrashPlan offers assistance via live chat and email during working hours. It lacks round-the-clock phone support, which might be a disadvantage for businesses operating in different time zones. However, its website provides a detailed FAQ section and user guides.



iDrive’s personal plans start at $69.50 per year for 2TB of cloud storage, which can be used across unlimited devices. Its business plans start at $99.50 per year for 250GB. iDrive also offers a basic plan with 5GB storage for free.

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CrashPlan offers a simpler pricing model with one plan at $10 per month per device, providing unlimited storage. This can be cost-effective for individual users with a large amount of data but can get expensive for businesses with multiple devices.


Both iDrive and CrashPlan offer robust, secure cloud backup solutions, but they cater to different needs. iDrive provides a more flexible solution for households or businesses with multiple devices, with its unlimited device support and hybrid backup capabilities. Meanwhile, CrashPlan’s unlimited storage for a single device at a competitive price point makes it a good choice for small businesses or individual users with a lot of data.

Choosing between the two will ultimately depend on your specific requirements, the volume of data you need to back up, and the number of devices in use. Consider these factors carefully to make an informed decision.

Comparison Summary

Target AudiencePersonal & BusinessSmall Business
Backup from Unlimited DevicesYesNo
Hybrid BackupYesNo
Unlimited Cloud StorageNoYes
Continuous BackupYesYes
Restore to Previous DateYesYes
256-bit AES EncryptionYesYes
24/7 Customer SupportYesNo
Support for LinuxNoYes
Pricing (per year)Starts at $69.50 for 2TB (Personal Plan)$120 per device for unlimited storage