Truebill is among the most popular services that developed in recent years. It aims to help individual homeowners and monthly bill customers save money while paying for monthly bills. The company helps you get around different manners of paying your monthly bills, at the end of which you save a small proportion of the total bill costs. The Truebill gets to keep an even tinier portion of the money that you save through it when paying for monthly bills.
Although it seems like a fair trade-off between the company and individual monthly bill payers, some people have raised more than a few security concerns. The process of saving small amounts of money on every monthly bill isn’t as smooth as it may appear at first. Therefore, customers have raised security and safety concerns where they assume that their finances and information may be at risk when working with Truebill.
Truebill: Is It Safe to Use?
One of the most frequently asked questions from individuals who’re customers and users at Truebill Company: Is Truebill safe to use? The answer isn’t as straightforward as you may want it to be. Since the financial application developed and released by Truebill takes hold of your personal and financial records, including those of your homes, you have the right to be skeptical. It usually raises a red flag when an app requires access to your files and records: the case is the same for the Truebill mobile app.
The company itself knows what potential users have to say about the security risks that the service bears. When you look at the official website that Truebill has released and currently hosts, you will notice a “Security” tab on the menus (i.e., homepages that you can visit to learn more about Truebill). The tab gives you the impression that every existing and potential user is entitled to the virtual keys to their mobile application and account information. Still, users remain skeptical and worry a lot about the accounts’ safety and records.
Further down the road, it becomes slightly easier to let go of a huge proportion of the security concerns and worries that you have about Truebill by going through the company’s security disclosure:
- The company (i.e., Truebill) connects with other financial institutions using the “Plaid” service
- The app offers 256-bit encryption protection features for users’ data
- The company claims that it doesn’t sell users’ private data to the highest bidders
- The company claims to store users’ data on Amazon Web Services (i.e., ideally, where the US Department of Defense stores sensitive data)
- Due to Plaid service, Truebill doesn’t require banking credentials from you or other users
Does the current security disclosure satisfy you as a user? If it doesn’t, you must know that it’s still below the industry security standards. Besides, you’re the sole judge of whether you should trust Truebill with your data, including personal information and financial records.
Overall, we would say that Trubill is trustworthy and pretty safe to use.
Better Business Bureau (BBB) and Truebill
Truebill was a new development a few years ago. It didn’t have many formal and authoritative accreditations. Previously, the BBB Truebill profile was red flags deeply embedded in it. But as the years went by, the Better Business Bureau accredited and reviewed Truebill with an “A” rating. Although the overall 5-star scale rating was lower for Truebill, the company did receive positive feedback from BBB.
The Legitimacy of Truebill: What to Know?
By being a user of Truebill, you will have to get monthly or annual subscriptions. The subscriptions cumulatively extract huge sums of money from users in return for sharing knowledge about the best money-saving deals. You can easily try the premium version of the Truebill mobile app by simply logging in, choosing the upgrade option, and opting for better subscription services.
It’s also one of the most convenient mobile apps in terms of cancellation, as it allows users to easily opt-out of service. On top of that, you should know that Truebill keeps nearly a 40% cut of the total money it helps you save annually for paying monthly bills.
If you’re among homeowners who want to stick to a budget but struggle in doing so, you can try Truebill. However, if you keep topping your monthly budget and spending without any issues, Truebill might not be for you. You will have to get enough time on your watch to monitor different metrics, progress, and subscription matters when working with Truebill. The auto-renewing subscriptions and service outages have been several concerns for many users.