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LifeLock vs IDShield Comparison

LifeLock and IDShield are both identity theft protection services, but they are offered by different companies and may have different features.

With the increasing threat of identity theft and data breaches, it has become crucial to safeguard our personal information. Companies like LifeLock and IDShield offer identity theft protection services designed to help individuals protect their identities and monitor their personal data. In this article, we will compare LifeLock and IDShield, highlighting their features, pricing, customer support, and overall value.

ProviderNortonLifeLock (Symantec Corporation)LegalShield
MonitoringIdentity and credit monitoringIdentity and credit monitoring
AlertsNotifications for suspicious activityNotifications for suspicious activity
InsuranceOffers insurance coverageMay offer insurance coverage
RecoveryAssistance with identity recoveryAssistance with identity recovery
AdditionalAdditional features like credit score monitoring, dark web monitoring, etc.Additional features may be available
PricingVaries based on plan and coverageVaries based on plan and coverage


Both LifeLock and IDShield offer a range of features to protect individuals from identity theft. LifeLock provides services such as credit monitoring, social security number monitoring, dark web monitoring, and identity restoration support. IDShield offers similar features, including credit monitoring, social security number monitoring, financial account monitoring, and identity restoration assistance. However, IDShield goes a step further by providing a dedicated licensed private investigator to handle identity theft cases.


When comparing LifeLock and IDShield, pricing is an essential factor to consider. LifeLock offers different plans starting at $9.99 per month for the first year, with the price increasing after the first year. They also have higher-tier plans that offer additional features like bank and credit card activity alerts. On the other hand, IDShield offers two primary plans: individual and family, priced at $12.95 and $25.95 per month, respectively. The family plan covers up to 10 family members. It’s important to note that both companies frequently offer promotional discounts, so it’s worth checking for any ongoing deals.

Customer Support

In terms of customer support, both LifeLock and IDShield strive to provide quality assistance. LifeLock offers phone support and an online member portal where users can access educational resources and FAQs. Additionally, LifeLock has a mobile app that allows users to manage their accounts on the go. IDShield provides 24/7 phone support, email assistance, and an online member portal as well. The availability of round-the-clock support from IDShield may be particularly appealing to individuals requiring immediate assistance during an identity theft incident.


Determining the value of an identity theft protection service depends on various factors. LifeLock’s plans offer a good range of features at different price points, making it suitable for individuals with diverse needs and budgets. While LifeLock’s base plan may be sufficient for many, those seeking enhanced features might find the higher-tier plans more appealing. On the other hand, IDShield’s plans come with comprehensive monitoring features, including financial account monitoring and a dedicated private investigator. This added level of support may justify the slightly higher price tag for some individuals.

Final Word

When comparing LifeLock and IDShield, it’s clear that both companies offer robust identity theft protection services. LifeLock provides a solid range of features, while IDShield offers comprehensive monitoring with the added benefit of a dedicated private investigator. Pricing and customer support are important considerations, and both companies excel in these areas. Ultimately, the choice between LifeLock and IDShield depends on individual needs, preferences, and budget constraints. It’s recommended to evaluate the features, pricing plans, and customer support options to determine which service aligns best with your requirements for comprehensive identity theft protection.